Shipping & Returns

Shipping

Shipping within the United States is free on every order, with no minimum to reach. Your shipping cost is always shown at checkout before you pay.

Orders are made up and dispatched within 1 to 3 business days. Once they leave us they usually arrive 5 to 7 days later. You will receive a tracking link by email as soon as your order ships, so you can follow it the rest of the way.

We ship within the United States only at the moment. If you are elsewhere and want one of these, tell us where you are and we will let you know when we get there.

Returns

You have 30 days from the day your order is delivered to return an item.

To be accepted, the item needs to be unused, in the same condition you received it, and in its original packaging. Return shipping is paid by you.

Once your return arrives with us and has been inspected, we will email you to confirm whether the refund has been approved. An approved refund goes back to your original payment method. Depending on your bank, it can take a few working days to appear on your statement.

Exchanges

We replace items that arrive defective or damaged. If that has happened, contact us before returning anything and we will sort it out.

Starting a return

Use the contact page, or reply to your order confirmation email, and tell us your order number and which item you would like to return. We will send you the return address and confirm the next steps. Please do not send anything back before asking, as returns sent without a request cannot be accepted.

Late or missing refunds

If you have been told your refund was approved and it has not arrived, check your bank account again, then contact your card company. There is often a processing delay before a refund is posted. If you have done both and it is still missing, contact us and we will chase it.